Managed IT services · Burgas
EntrosityYour IT infrastructure. Under control.
We take full ownership of the IT environment of small and medium businesses and institutions in Burgas and across Bulgaria. Proactive support, zero surprises.
Accepting new clients · 2-hour response · EST. 2026
Your IT environment
Live monitoring
- WorkstationsOnline
- UpdatesInstalled
- BackupTonight, 03:00
- FirewallNo critical events
- HelpdeskReply within 2 h
- Uptime SLA
- 99%
- Incident response
- 2 h
- System monitoring
- 24/7
- On site for critical incidents in Burgas
- 90 min
01 — Services
What does your business need?
From day-to-day support to security and backups. We look after your IT as a whole, so you don’t have to think about it.
Our own RMM platform
We work with tools we build ourselves.
Our clients’ devices are monitored and managed by Entrosity Axis – an RMM platform built by our team. One Entrosity Hub sign-in also opens our products for video surveillance and computer-room internet.
Where to start
What could work better?
We start with the problem that holds you back today, assess the environment and propose concrete next steps.
- Managed IT
IT problems keep stopping your team
We take over support for a fixed monthly fee and watch your systems before they break.
- Network security
You don’t know how well you’re protected
Firewall, EDR and Zero-Trust policies, with regular vulnerability assessments.
- Backup & recovery
You’re not sure your data can be restored
Three-tier backups and tested recovery in hours, not days.
02 — Why us
Why Entrosity?
Three reasons to trust us.
We act before it breaks.
Proactive 24/7 monitoring. We detect and fix problems before they affect your work.
Least privilege by default.
Security is built into the architecture, not bolted on. Every account and device runs with the minimum rights it needs.
Our team is in Burgas, not in the cloud.
A local team that knows the market. On site within 90 minutes for critical incidents in Burgas and the region.
Built for education
We run the IT infrastructure of schools, high schools and universities – from exam rooms to server rooms. We know the sector and the requirements of the Ministry of Education.
- Safe Exam Browser setup and support for state exams
- Moodle hosting, updates and backups
- MDM for student and teacher devices
- Network security and role-based access separation
- Safe Exam Browser
- Moodle
- MDM
03 — Process
From the first call to IT you don’t think about.
Clear scope, predictable pricing and visible results at every stage.
- 01
Free IT assessment
We review your network, devices, backups and security. You get an honest assessment and a proposal with a fixed monthly price.
- 02
Onboarding and stabilisation
We install monitoring, document the environment and fix the riskiest issues first. You know what we do and why.
- 03
Proactive management
We monitor your systems 24/7, keep them up to date and handle requests. You get a regular report and a roadmap.
Ready to take over.
We’ll review your current IT environment and give you an honest assessment – even if you decide not to work with us.