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Entrosity

Services

Managing and supporting your IT environment

We take responsibility for your technology as a whole – network, servers, workstations, cloud and security – with a fixed monthly price and a clear SLA.

  1. 01

    Managed IT

    Complete management of your IT infrastructure – networks, servers, workstations, cloud. You pay a fixed monthly fee and stop worrying about problems.

    RMMPatch MgmtHelpdesk
    • Device monitoring and management (RMM)
    • Automated updates and patch management
    • Inventory and documentation of the environment
    • Helpdesk for your staff
    More about this service: Managed IT
  2. 02Recommended

    Network security

    Firewall configuration, Zero-Trust policies, threat monitoring and vulnerability assessments. We protect your data before the attack.

    FirewallEDRZero-Trust
    • Firewall configuration and monitoring
    • EDR protection for workstations and servers
    • Zero-Trust access and network segmentation
    • Regular vulnerability assessments
    More about this service: Network security
  3. 03

    Backup & recovery

    Your data is protected on three tiers – on site, off site and in the cloud. After an incident we restore operations within hours, not days.

    3-2-1 BackupCloud DRRPO/RTO
    • 3-2-1 backup strategy
    • Ransomware protection with immutable copies
    • Regular restore tests
    • Disaster recovery plan
    More about this service: Backup & recovery
  4. 04

    System integration

    We connect systems, automate processes and build an IT environment that works for your business – not the other way round.

    Active DirectoryM365VPN
    • Active Directory and centralised accounts
    • Microsoft 365 migration and administration
    • Secure remote access and VPN
    • Automation of repetitive tasks
    More about this service: System integration
  5. 05

    Helpdesk & support

    Available 12 hours a day (08:00–20:00) via ticketing, phone and remote access. A real SLA, not promises.

    Remote SupportOn-siteSLA
    • Ticketing, phone and remote access
    • Support from 08:00 to 20:00
    • On-site visits under SLA
    • Reporting on every request
    More about this service: Helpdesk & support
  6. 06

    IT for education

    Specialised solutions for schools and universities – Safe Exam Browser, Moodle and MDM for student devices.

    Safe Exam BrowserMoodleMDM
    • Safe Exam Browser for state exams
    • Moodle hosting and support
    • MDM for student and teacher devices
    • Role-based network separation
    More about this service: IT for education

03 — Process

From the first call to IT you don’t think about.

Clear scope, predictable pricing and visible results at every stage.

  1. 01

    Free IT assessment

    We review your network, devices, backups and security. You get an honest assessment and a proposal with a fixed monthly price.

  2. 02

    Onboarding and stabilisation

    We install monitoring, document the environment and fix the riskiest issues first. You know what we do and why.

  3. 03

    Proactive management

    We monitor your systems 24/7, keep them up to date and handle requests. You get a regular report and a roadmap.

Ready to take over.

We’ll review your current IT environment and give you an honest assessment – even if you decide not to work with us.